Becycle & BeyondBECYCLE & BEYOND

FAQ’s

Still have questions but don’t find your answer below? Call our studio, send us an email, or simply speak to our Front of House team — we’re always happy to help.

Classes

What classes do you offer?

We offer daily 45-60 minute Ride, Barre, Strength, Yoga, Mat Pilates, and Reformer Pilates group classes.

What should I know before my first class?

Before coming to your first class, please note that it will take some time to get changed and familiarize yourself with the studio, therefore, we kindly ask you to show up at least 15 minutes before your class is scheduled to start.

What if I’m late for a class?

Our doors close promptly at the start of each class and are not opened again until the class is over. If you are late to your class you will not be permitted in and you will lose your class credit. Please show up to the studio at least 5-15 minutes before your class is scheduled to start.

I have never done a group fitness class before, can I still join your classes?

Of course, our classes are suited to challenge you at any level and our instructors are always providing modifications and adjustments to suit your needs.

What should I bring with me?

Just bring your gym gear. We’ve got everything else covered from cycling shoes, mats, towels, hair dryers, lockers, and fresh filtered water, just remember to bring a bottle to fill up or you can also buy a BECYCLE & BEYOND bottle in the studio. Bring grippy socks for Reformer, Mat Pilates or Barre classes or purchase them in the studio.

What is a Ride class?

A Ride class is an Indoor cycling class, also known as spin class – a high-energy fitness workout conducted on a stationary bike. It combines cardiovascular exercise with strength training, offering a dynamic and intense workout experience. At BECYCLE, our Ride classes are designed to be performance-driven. We combine power and rhythm-based workouts, with a strong focus on performance metrics displayed on the bike’s console. While riding to curated music that enhances both atmosphere and energy, we utilize RPM and Watts to keep us accountable, track progress, and maximize individual performance. Additionally, we use Performance IQ technology to track and rank your metrics onto a leaderboard at the end of each class so that you can see where you stood amongst the group! These classes take place in our Ride rooms.

What is a Mat class?

We offer Barre, Mat Pilates, Strength, Yoga, and Breahtwork classes on the mat.

What is a Reformer class?

A Reformer class is a Reformer Pilates class that takes place on a Reformer machine. What makes our Reformer classes stand out is our attention to the quality of the movement, cueing for functional alignment and breathing techniques to call attention to the mind-body concentration that deepens the specificity of each exercise. 

At BEYOND, we honour the importance of functional and integrated movement. All of our instructors are extensively trained and qualified in Pilates, ensuring that they understand the “why” of each exercise and can facilitate a meaningful experience aimed at health and longevity. 

We craft an intentional experience for our students, carefully planning how the flow from one movement will lead to the next, and considering how to best counteract the stress of daily life.

Please note: Grippy socks are required for these classes!

How can I bring a friend?

You have two easy options:

  • Refer a friend directly from your account and receive a free class credit.
  • Book for your friend through your account using any of our credit packages (monthly plans excluded). Your friend won’t need to create an account and can attend the class under your name with you. You can book up to 4 spots in a single class.

Simple as that—bring a friend and enjoy the class together!

Do you adhere to any class etiquette?

Yes, here are a few rules we live by: 

  • Always check yourself into class with our front of house staff or instructors before you head into your workout. 
  • Doors close at the exact starting time of class, so you must be in the room before the class start time, 5-10 minutes is best. 
  • Late-comers disrupt the flow of the class and will not be permitted in. 
  • If you must leave class early for any reason, please tell the instructor ahead of time or signal to them on your way out that you’re OK and nothing is wrong. 
  • If you choose to stay for the end of class stretch period, please stay for the whole part.
  • Please do not bring your phones into your workout, take this time to disconnect. 
  • Always be respectful to your instructors, your fellow workout buddies and last but not least, our staff.
  • Please try to only take 1 towel for your shower and keep your showers timely to not cause long waiting lines.

Credits & Memberships

What is a credit?

A credit is what you purchase to book into our classes! 1 credit = 1 class. Please note: there is a price difference between our Ride/Mat and our Reformer credits.

It’s my first-time, how many credits should I buy?

You can purchase our First-Time Special Offers.

What types of memberships do you offer, and can I freeze or cancel my plan?

We offer flexible monthly memberships with a minimum commitment period. All details regarding pricing, duration, cancellation and freezing policies are outlined under Buy and in the Terms & Conditions of each membership, which we recommend reviewing carefully before signing up. If you have any questions or need clarification, our Front of House team will be happy to assist you.

Booking

How do I book into a class?

Here are the steps to book into a class with us:

  1. Create an account.
  2. Purchase some credits.
  3. Book yourself into a class via the class schedule.
What if I need to cancel my class?

Cancel at least 12 hours before your class via your account, so that we can fill your spot with a customer on the waiting list. Otherwise, you will be marked as a no-show and lose your class credit. There may be a penalty charge of 19€, if you are on the 6 week challenge or any unlimited subscription and fail to show up to class.

How does the waitlist work for classes?

When a spot becomes available, everyone on the waitlist receives an email with a booking link. The first person to click the link gets the spot, as the waitlist operates on a first-come, first-served basis. If you no longer need a spot in the class, please remember to remove yourself from the waitlist.

Refer a friend and get a free class credit

Simply log in to your account and share your Refer a Friend link. When your friend signs up using your referral link, makes a purchase, and attends a class, you’ll automatically receive a credit as a thank you.

Do you offer discounts for young people & seniors?

Yes, if you’re under 30 or over 60, you get 20% off all 1, 5, and 10 credit packages. Just email us a photo of your ID or passport and we’ll set up the discount in your account.

Studio

How many studios do you have?

We have four studios in Berlin and one in Düsseldorf:

Berlin

Düsseldorf:

How does check-in work at studios without a reception??

BEYOND Mitte and BEYOND Charlottenburg don’t have a reception desk. Please check in with your instructor before class. If you have any questions, email us at hello@becycle.de.

What do I need to bring?

Just yourself and something comfortable to move in. Mats and towels are included in every class at all our studios, so you don’t need to bring your own (you’re welcome to if you prefer).

Do you have lockers?

Yes, every studio has lockers. Please lock away your belongings, especially valuables.

Do you have showers?

All of our studios have showers except BEYOND Mitte. If you train there, you’re welcome to use the showers at BECYCLE Mitte, just across the street

Can I use my phone or film during class??

To protect everyone’s privacy and experience, please silence your phone and smart devices and put them away before class. Phones and filming aren’t allowed during class.
If you’d like to take photos or create content, ask our instructors or studio team first. This is only possible before or after class.
If you’re expecting an urgent call or need to stay reachable, let us know and we’ll find a solution together.

I’m pregnant, can I come to your studio?

Indoor cycling, yoga, barre, Reformer Pilates and mat Pilates can all be good ways to stay active during pregnancy. Please talk to your obstetrician before your first class, especially during your first trimester. Always tell your instructor you’re pregnant before class starts. Listen to your body: adjust exercises as needed and skip any class that feels too strenuous.
We offer prenatal yoga every week. For Reformer Pilates, please start with our prenatal Reformer classes or book a private prenatal Reformer session. You can read our full policy here.

How can I reach you?

Email us anytime with questions:

Berlin: hello@becycle.de

Düsseldorf: dus@becycle.de

How can I hear about news & special offers?

Sign up for our newsletter to hear about special classes, offers and studio updates. We keep emails light, you can unsubscribe anytime, and we never share your details with other businesses.
Subscribe for Berlin or Düsseldorf.

I think I left something behind, what should I do?

Our team checks the studio after every class, and anything we find goes to our lost & found. Send us an email describing the item and pick it up at the studio as soon as you can.