Becycle & BeyondBECYCLE & BEYOND

FAQ’s

Still have questions but don’t find your answer below? Call our studio, send us an email, or simply speak to our Front of House team — we’re always happy to help.

Classes

What classes do you offer?

We offer daily 45-60 minute RIDE, Barre, HIIT, Yoga, Mat Pilates, and Reformer Pilates group classes.

What should I know before my first class?

Before coming to your first class, please note that it will take some time to get changed and familiarize yourself with the studio, therefore, we kindly ask you to show up at least 15 minutes before your class is scheduled to start.

What if I’m late for a class?

Our doors close promptly at the start of each class and are not opened again until the class is over. If you are late to your class you will not be permitted in and you will lose your class credit. Please show up to the studio at least 5-15 minutes before your class is scheduled to start.

I have never done a group fitness class before, can I still join your classes?

Of course, our classes are suited to challenge you at any level and our instructors are always providing modifications and adjustments to suit your needs. For an introduction to Reformer classes, please take 3 Reformer Method classes and for an introduction to Ride classes, you may take our Ride Method class. All other classes are open for all levels!

What should I bring with me?

Just bring your gym gear. We’ve got everything else covered from cycling shoes, mats, towels, hair dryers, lockers, and fresh filtered water, just remember to bring a bottle to fill up or you can also buy a BECYCLE & BEYOND bottle in the studio. Bring grippy socks for Reformer, Mat Pilates or Barre classes or purchase them in the studio.

What is a Ride class?

A Ride class is an Indoor cycling class, also known as spin class – a high-energy fitness workout conducted on a stationary bike. It combines cardiovascular exercise with strength training, offering a dynamic and intense workout experience. At BECYCLE, our Ride classes are designed to be performance-driven. We combine power and rhythm-based workouts, with a strong focus on performance metrics displayed on the bike’s console. While riding to curated music that enhances both atmosphere and energy, we utilize RPM and Watts to keep us accountable, track progress, and maximize individual performance. Additionally, we use Performance IQ technology to track and rank your metrics onto a leaderboard at the end of each class so that you can see where you stood amongst the group! These classes take place in our Ride rooms.

What is a Refine class?

A Refine class is any class that takes place on a mat in our Refine Rooms: Barre, Mat Pilates, Yoga, HIIT, and STRENGTH.

What is a Reformer class?

A Reformer class is a Reformer Pilates class that takes place on a Reformer machine. What makes our Reformer classes stand out is our attention to the quality of the movement, cueing for functional alignment and breathing techniques to call attention to the mind-body concentration that deepens the specificity of each exercise. 

At BEYOND, we honour the importance of functional and integrated movement. All of our instructors are extensively trained and qualified in Pilates, ensuring that they understand the “why” of each exercise and can facilitate a meaningful experience aimed at health and longevity. 

We craft an intentional experience for our students, carefully planning how the flow from one movement will lead to the next, and considering how to best counteract the stress of daily life.

Please note: Grippy socks are required for these classes!

How can I bring a friend?

You have two easy options:

  • Refer a friend directly from your account and receive a free class credit.
  • Book for your friend through your account using any of our credit packages (monthly plans excluded). Your friend won’t need to create an account and can attend the class under your name with you. You can book up to 4 spots in a single class.

Simple as that—bring a friend and enjoy the class together!

Do you adhere to any class etiquette?

Yes, here are a few rules we live by: 

  • Always check yourself into class with our front of house staff or instructors before you head into your workout. 
  • Doors close at the exact starting time of class, so you must be in the room before the class start time, 5-10 minutes is best. 
  • Late-comers disrupt the flow of the class and will not be permitted in. 
  • If you must leave class early for any reason, please tell the instructor ahead of time or signal to them on your way out that you’re OK and nothing is wrong. 
  • If you choose to stay for the end of class stretch period, please stay for the whole part.
  • Please do not bring your phones into your workout, take this time to disconnect. 
  • Always be respectful to your instructors, your fellow workout buddies and last but not least, our staff.
  • Please try to only take 1 towel for your shower and keep your showers timely to not cause long waiting lines.

Credits & Memberships

What is a credit?

A credit is what you purchase to book into our classes! 1 credit = 1 class. Please note: there is a price difference between our RIDE&REFINE credits, and our REFORMER credits.

It’s my first-time, how many credits should I buy?

You can purchase our First-Time Special Offers. 

Note* You have the option to choose between the RIDE&REFINE 2for1 special or the REFINE&REFORMER 2for1 special – only purchasable once per customer.

What types of memberships do you offer, and can I freeze or cancel my plan?

We offer flexible monthly memberships with a minimum commitment period. All details regarding pricing, duration, cancellation and freezing policies are outlined under Buy and in the Terms & Conditions of each membership, which we recommend reviewing carefully before signing up. If you have any questions or need clarification, our Front of House team will be happy to assist you.

Booking

How do I book into a class?

Here are the steps to book into a class with us:

  1. Create an account.
  2. Purchase some credits.
  3. Book yourself into a class via the class schedule.
What if I need to cancel my class?

Cancel at least 12 hours before your class via your account, so that we can fill your spot with a customer on the waiting list. Otherwise, you will be marked as a no-show and lose your class credit. There may be a penalty charge of 19€, if you are on the 6 week challenge or any unlimited subscription and fail to show up to class.

How does the waitlist work for classes?

When a spot becomes available, everyone on the waitlist receives an email with a booking link. The first person to click the link gets the spot, as the waitlist operates on a first-come, first-served basis. If you no longer need a spot in the class, please remember to remove yourself from the waitlist.

Refer a friend and get a free class credit

Simply log in to your account and share the “refer a friend” link. Once your friend signs up using that link and attends a class, you will automatically receive a free credit.

Studio

How many locations do you have?

We have 4 locations in Berlin:

And one location in Düsseldorf:

What do I do at your reception-free studios?

Our BEYOND Charlottenburg and BEYOND Mitte studios operate without a reception. Please do your class check-in with your instructor before the class and for any questions always email us at hello@becycle.de.

Do you have lockers?

Yes, we have lockers for you to secure your items at each studio. Please don’t leave any valuables unlocked.

Do you have showers?

We have showers and lockers at all of our BECYCLE and BEYOND locations except for BEYOND Mitte, where you are welcome to use the showers across the street at our BECYCLE Mitte location.

Do you provide cycling shoes?

Yes, we provide cycling shoes free of charge from sizes 36-49 for all RIDE classes. If you would like to bring your own shoes, please note that we use the SPD click system.

Phone Use & Filming?

To protect the privacy and experience of all participants, phones and smart devices must be silenced and stored away before class. Using phones or filming during class is not permitted.
If you’d like to take photos or create content, please ask our instructors or studio team for permission—this is only allowed before or after class.

If you’re expecting an urgent call or need to remain reachable, simply let us know and we’ll help find a solution. Thank you for helping us maintain an exceptional studio experience.

I’m pregnant, can I come to your studio?

Indoor cycling, yoga, barre, reformer pilates, and mat pilates are good choices of activity during pregnancy. Always talk to your obstetrician before coming in, particularly in your first trimester. It is your responsibility to modify exercises where necessary and even decide against classes that may be too strenuous. Always let your instructor know if you are pregnant before you start your class. We also offer prenatal yoga and every week. For Reformer pilates, please join our prenatal reformer classes first or book into a private Reformer prenatal class. Read more about our policy for Reformer classes here.

Interested in news, updates & special offers?

We love keeping you in the loop with special classes, offers, and fun studio updates — and we always respect your inbox. Our newsletters are light, you can unsubscribe anytime, and we’ll never share your details with any other business.
Join the conversation Berlin & Düsseldorf — we’d love to stay connected!

I think i left something behind, is it lost?

Our staff will always conduct their rounds at the end of each class and keep anything found in our lost & found, simply send us an email and come back to the studio as soon as you can to retrieve anything!

I have a question, how can I reach you?

Always email us at hello@becycle.de (Berlin) or dus@becycle.de (Düsseldorf) with any questions or concerns.