About Us

BECYCLE is Düsseldorf’s leading boutique fitness destination, offering premium indoor cycling, barre, strength, yoga, and reformer pilates at our state-of-the-art studio on Oststrasse.

We’re more than just a studio – we’re a thriving, tight-knit community of fitness and wellness enthusiasts committed to creating exceptional experiences for our customers.

The Role

We’re looking for a dedicated Front Office Manager (f/m/d) to lead our reception and studio operations. You’ll be responsible for managing and developing the team, overseeing day-to-day studio operations, and ensuring every customer receives a warm, professional, and memorable BECYCLE experience.

Your Responsibilities

• Lead, motivate, and develop the Front-of-House team
• Manage team schedules, recruitment, onboarding, and training
• Ensure a consistently high standard of customer service
• Handle customer inquiries via phone, email, and in person
• Support BECYCLE trainers and the wider team with daily studio operations
• Ensure the studio is clean, welcoming, organized, and class-ready, with all equipment and props clean and well-maintained.
• Manage retail, product, and operational inventory and coordinate orders with the Studio Owner and/or Operations Manager.
• Support payroll processes by maintaining accurate team and studio records
  Develop tools and processes to improve team efficiency and the customer experience
  

What You Bring

• Experience in reception, customer service, hospitality, or a similar field; fitness or boutique studio experience is a plus
• Leadership experience and a genuine enthusiasm for working with and developing a team
• Strong communication skills and a high level of service orientation
• A structured, reliable, and solution-oriented approach
• Confidence with digital tools and administrative tasks
• A hands-on mentality and willingness to be actively involved in day-to-day studio operations
• A genuine interest in fitness, wellness, and creating great customer experiences
  

What We Offer

• An inspiring work environment in a modern boutique studio
• A supportive, motivated team and a culture of appreciation
• Opportunities for personal and professional development
• Attractive employee benefits, including training access and discounts
  

Apply Now

If you’re excited about leading a team, shaping the studio experience, and creating exceptional service for our members, we’d love to hear from you.

Please email your CV and cover letter to dus@becycle.de, telling us why this role speaks to you, about your relevant experience, and your favorite fitness class — and why you love it!

At BECYCLE, we are proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.